Hearing Aid Repairs

Expert Hearing Aid Care and Repairs

Even the most advanced hearing technology benefits from a little expert attention over time. Daily use, our climate’s moisture, and natural wear can influence how your devices perform — but that doesn’t always mean it’s time for an upgrade.

At Audiology, Inc., we specialize in professional hearing device repairs and maintenance. Our goal is to ensure you continue to experience clear, reliable sound, keeping you connected to the life you love.

Quick Tips for Home Troubleshooting

Before you make the drive over, let’s try a few simple steps. You might just get your devices working perfectly again right from home:

  • Swap out the battery for a fresh one.
  • If you have rechargeable devices, confirm they’re fully charged using their charging station or your app.
  • Gently remove and reinsert your hearing aids to ensure they’re seated just right.
  • Use a soft brush or the cleaning tool provided to carefully clear any debris.
  • Consider replacing the wax filter.
  • Clean or replace the dome.
  • Open and close the battery door to give the device a quick reset.
  • Double-check that the battery compartment is completely clear.
  • Verify your program settings are correct for your current listening environment.

If, after these steps, your hearing aids are still giving you trouble, it’s a good idea to let us take a professional look.

Sometimes what seems like a minor hiccup — like muffled sound or unexpected feedback — could hint at deeper internal issues or moisture buildup. We’re here to help diagnose it for you.

Understanding Your Repair Options

The specifics of hearing device repair depend on a few things: Whether your devices are still protected by their manufacturer’s warranty, the nature and extent of the issue, and the availability of any necessary components.

If your devices were originally acquired through Audiology, Inc., and are still under warranty, your out-of-pocket expenses for repairs may be minimal, or even covered entirely.

For devices purchased elsewhere, or those outside their warranty period, there might be additional considerations, especially if a shell or receiver needs replacing.

We believe in complete transparency, just like we believe in clear hearing. Before any work begins, we’ll thoroughly evaluate your devices, explain the problem in plain language, and provide a clear repair estimate.

This way, you can make an informed decision that feels right for you and your hearing care journey. We’re proud to offer our local expertise to everyone in the surrounding communities.

A person holding a small, brown hearing aid with a clear tube extending from it.

When Is It Time for a New Hearing Device?

Our priority is always to restore your current hearing aids whenever possible. However, there are times when a new solution might offer you better long-term support and a more fulfilling hearing experience. This might be the case if:

Your devices are over 3-5 years old

With the rapid pace of technological advancements, older models often require more frequent repairs and may no longer fully meet your evolving hearing needs or lifestyle.

The damage is significant or clearly visible.

Things like cracked casings, crushing, or water intrusion can sometimes make a device unfixable.

You’ve had multiple repairs already.

Just like a car that frequently breaks down, devices with ongoing issues can become more costly to maintain than to embrace new technology.

If a repair isn’t the most beneficial path forward, rest assured, we’ll guide you through the exciting world of today’s cutting-edge hearing solutions. We’ll explore smaller, smarter, and more comfortable options, ensuring you can confidently upgrade and continue enjoying the best possible hearing.

Frequently Asked Questions

Today’s hearing devices are incredibly lightweight and compact. While robust, any excessive force can potentially crack the outer casing, which might affect their performance. Gentle handling is always key!

Generally, most hearing aids are not fully waterproof. Many are designed to be water-resistant, offering protection against humidity or light condensation to a certain degree. It’s always best to keep them away from direct water exposure like showers or swimming.

It’s always best to contact your specific insurance provider’s customer service directly for the most accurate information. Typically, however, insurance plans do not cover the cost of hearing aid repairs.

After troubleshooting, if your devices are still not functioning correctly, it’s a good indicator that a professional diagnostic is needed. We’re here to help pinpoint the issue.

Activities involving intense physical movement might cause them to become dislodged. Swimming or showering while wearing your devices can also cause damage, as most are not designed to withstand immersion in water.

We can skillfully diagnose the problem and will offer a repair solution if it’s possible to fix your device. For technology obtained from us that’s still under warranty, repairs often come with minimal or no cost.

Take the First Step Toward Better Hearing, Right Here at Home

Don’t wait for hearing challenges to impact your quality of life. Schedule a hearing evaluation today and discover how better hearing can help you stay connected, confident, and engaged in the moments that matter most.

Request an Appointment