Insurance

Here at Audiology, Inc., we know how important it is to have clear answers, especially when it comes to your hearing health journey. We believe in being completely upfront about how we work with insurance, so you can feel confident and informed every step of the way.

Do You Take My Insurance?

One of the most frequent questions we hear is, “Do you take my insurance?” We understand that navigating insurance can feel overwhelming, and we’re here to help make the process as smooth as possible.

The short answer is: it depends on your specific plan. We work with a wide range of insurance providers and are committed to helping you make the most of your hearing care benefits. Because plans and coverage vary so widely, we encourage you to give us a call so we can quickly verify whether we accept your insurance and what your benefits may cover.

If we are in-network with your provider, we’ll handle direct billing on your behalf. If we’re out-of-network, we’ll still do everything we can to support you — providing the necessary documentation and helping you understand how to maximize your available benefits.

Not sure if we take your insurance? Give us a call — we’re happy to verify your coverage and answer any questions before your visit.

The front office staff warmly greets a patient while handing them a clipboard

Can I Use FSA or HSA Benefits?

Wondering about Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs)? Many of our neighbors across Eastern Arizona find these to be excellent tools for managing health expenses, and that includes your hearing care!

If your employer provides an FSA or HSA, you have the opportunity to set aside pre-tax money from your paycheck for medical needs. This means your dollars can stretch a little further toward your health goals, free from the added burden of taxes.

Have you already used your FSA funds for this year? As you look ahead to next year’s benefits, we encourage you to think about your personal hearing goals and the lifestyle support that could truly enhance your well-being.

During open enrollment, speaking with your benefits coordinator about allocating tax-free funds can make your hearing care journey more manageable and easily within reach.

Frequently Asked Questions

This is a frequent question we receive from our community members, and it’s essential to understand the specifics. Medicare Part B (medical insurance) will cover diagnostic hearing and balance evaluations, but only if your primary care physician orders these tests due to symptoms, conditions, or complaints that require medical treatment. Currently, Medicare does not cover routine hearing examinations or ongoing treatment, including hearing instruments or the exams associated with their fitting.

These plans are constantly changing, and our relationship with them evolves accordingly. If being an in-network provider with a plan allows us to uphold our high standards of clinical rigor and patient care, then we might accept it. However, if being in-network means we cannot deliver premier, relationship-focused care, we will still work with you, but it will be on an out-of-network basis.

For children and young adults under the age of 21, states are mandated to provide benefits that include appropriate screenings, diagnostic evaluations, and medically necessary treatments. This often encompasses hearing instruments, their accessories, and related services. For adults over 21, coverage is based on specific state regulations. The details of Arizona’s Medicaid coverage can be found on the state’s official website.

Got Questions?

We’ve got answers and we’re standing by to help.

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